Returns & Refunds Policy

At Boxers N Briefs, we want you to be completely satisfied with your order. If something goes wrong, we’re here to make it right.

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1. Order Cancellation

• Orders can be cancelled before they are shipped.

• If you need to cancel or modify your order, please contact us within 12 hours of placing it.

• Once packaging or shipping has begun, the order cannot be cancelled.

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2. Refunds

• We offer a 100% money-back guarantee for products that are defective, damaged, or lost during shipping.

• Contact our support team and we will provide a return address along with a replacement or refund, based on your preference.

• Refund requests must be submitted within 15 days after the guaranteed delivery period (45 days) has expired.

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3. Returns

• Customers are responsible for return shipping costs unless the item is defective or damaged.

• All returned items must be unused, unwashed, and with original tags.

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4. Cases Where Refunds Are Not Issued

Refunds will not be issued if:

• The order does not arrive due to factors within your control, such as providing an incorrect shipping address.

• The return request is made after 15 days of the guaranteed delivery period.

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5. Unsatisfied with Your Order?

If you’re not happy with your purchase, reach out to our support team via the Contact Us page. We’ll do our best to help you with a solution that works!